Privacy Policy
Last Updated: November 1, 2024
Practical Locksmith Co. ("we," "us," or "our") operates the website practicallocksmith.com. This Privacy Policy describes how we collect, use, and share information about you when you use our website or contact us for services.
Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, and email address when you submit a service request form
- Service address when you request on-site service
- Communications you send to us by phone or email
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This information is used to improve our website and understand how visitors use it.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and schedule appointments
- Communicate with you about your service needs
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with third-party service providers who assist us in operating our website or conducting our business (such as web hosting, analytics, and communication services), provided those parties agree to keep your information confidential.
We may also disclose your information if required by law or in response to valid legal processes.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Service request information is typically retained for up to 3 years.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights or if you have any questions about our privacy practices, please contact us at unlock@practicallocksmith.com or call (410) 888-5625.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Practical Locksmith Co.
- Baltimore, MD
- Phone: (410) 888-5625
- Email: unlock@practicallocksmith.com